Privacy Policy
A legal disclaimer
This Privacy Policy describes how www.bookedandBound.co.nz (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our Site.
Contact
Once you have reviewed this policy, if you have any additional questions, need more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info.bookedandbound@gmail.com.
Collecting personal information
When you visit our website, we collect certain information about your device, your interactions with the site, and details necessary to process your purchases. Additionally, we may collect further information if you contact us for customer support. For the purposes of this Privacy Policy, “Personal Information” refers to any data that can identify an individual, including the types of information described below. Please refer to the list below for more details on the categories of Personal Information we collect and the reasons for its collection.
Customer Support Information
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Purpose of Collection: To assist you with customer support inquiries and resolve any issues you may encounter.
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Source of Collection: Directly collected from you.
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Disclosure for a Business Purpose: May be shared with service providers as necessary to address your request or inquiry.
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Personal Information Collected: Information you provide during the customer support interaction, which may include your name, contact details, order information, and any other details relevant to your request.
Order Information
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Purpose of Collection: To provide products or services in accordance with our contract with you, including processing payments, arranging shipping, providing invoices and order confirmations, communicating with you, screening for potential fraud or risk, and, if aligned with your preferences, offering relevant product or service information or marketing.
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Source of Collection: Directly collected from you.
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Disclosure for a Business Purpose: Shared with our service provider, Shopify.
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Personal Information Collected: Name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.
Device information
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Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
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Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
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Disclosure for a business purpose: shared with our processor Shopify.
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Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Children’s Privacy
The Site and the purchasing of these products is not intended for individuals under the age of 18, and we do not knowingly collect Personal Information from children. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us using the details provided above to request its removal.
Sharing of personal information
We share your Personal Information with trusted service providers to support the delivery of our services and to fulfill our contractual obligations to you, as outlined above. For example:
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We use Wix to host our website and manage our online store. You can learn more about how Wix handles your Personal Information by reviewing their privacy policy here: https://www.wix.com/about/privacy.
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We may also disclose your Personal Information when required to comply with applicable laws and regulations, to respond to legal requests such as subpoenas, court orders, or search warrants, or when necessary to protect our legal rights.
Lawful practices
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
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Your consent;
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The performance of the contract between you and the Site;
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Compliance with our legal obligations;
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To protect your vital interests;
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To perform a task carried out in the public interest;
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For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
We keep your personal information for as long as it is required for the purpose for which it was collected. There is no single retention period applicable to the various types of personal information collected. Please contact us if you would like to delete any personal information we hold about you following the termination of your account or subscription.
How We Use Cookies
We use cookies to enhance your experience on our website and to better understand how visitors interact with our content. For example, cookies allow us to analyze which pages are visited most frequently, how users navigate the site, and how our website is discovered online. This data helps us improve functionality, optimize performance, and deliver a more user-friendly experience in future updates.
We also use cookies in connection with third-party services, such as Google Analytics, provided by Google LLC. These cookies collect information about your use of the website to help us understand user behavior and website performance. To learn more about how Google Analytics uses cookies, please visit Google’s Ads & Cookies page.
Additionally, we and our third-party providers—including those integrated through Wix—may use cookies for the following purposes:
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To remember your preferences on the website, such as language selection or region
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To retain your login information (e.g., your username) for convenience
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To deliver more relevant advertising across different websites, including personalized or interest-based ads
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To monitor the items you add to your shopping cart, including if you've abandoned the cart, and to determine when to send reminder messages via email and/or SMS
These cookies help us and our partners deliver a smoother, more customized browsing and shopping experience.
Disclaimer and Risk Notice
Please be aware that sharing Personal Information online carries inherent risks, including the potential for unauthorized access or data breaches involving our systems or those of our third-party service providers.
While we implement reasonable safeguards to protect your Personal Information, you acknowledge and agree that, to the maximum extent permitted by law, we—along with our affiliates, officers, directors, shareholders, employees, contractors, agents, third-party providers, and licensors—shall not be held liable for any loss, theft, or unauthorized access to your Personal Information, or for any resulting damages, unless such loss is the direct result of our gross negligence.
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If you believe that we have not adhered to this Privacy Policy or would like to request an amendment to personal information being held by us, please contact us at info.bookedandbound@gmail.com